Reference

Explore the Legal Terms That Cover Your Account

These terms set out the rules that apply when you open an account with bq666 and use the platform — covering eligibility, wallet transactions through bKash, Nagad, and Rocket, and your rights as an account holder.

Jurisdiction-Dependent AccessbKash, Nagad, Rocket Wallet PolicyAccount Holder RightsData and Privacy CoveredContact Paths Included
bq666 Explore the Legal Terms That Cover Your Account
HOW WE HANDLE THIS

See How bq666 Protects Your Account Data

Your account data — including your registered mobile number, wallet identity from bKash, Nagad, or Rocket, and transaction history — is held securely and only used for the purposes you agreed to when you created your account. We do not sell your data to third parties. You can request a copy of your data or ask us to delete it by contacting support through live chat or email. We keep transaction records for the period required by applicable rules in eligible regions, after which data is purged from active systems.

Data Retention

We keep your account and wallet transaction records for the period required under applicable rules for eligible regions, then remove them from active storage.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to understand how the platform is used. You can manage cookie preferences through your browser settings.

Account Security

Every account login is protected by OTP verification sent to your registered mobile number. We recommend you never share your OTP with anyone, including support staff.

Request Changes

To update your registered details, correct wallet information, or request account closure, log in and go to Account Settings or contact support directly via live chat.

CONTACT LEGAL TEAM

Open a Line to Our Policy Support

If you have questions about these terms, want to flag a dispute, or need to understand how a specific rule applies to your account and wallet activity, reach out through any of the channels below. Our team handles legal and policy queries from Bangladesh account holders across all three wallet types.

Live Chat Start a chat session from any page in the platform. Describe your legal or policy query and we will connect you with the right team to resolve it.
Email Support Send a detailed message to our support address for account-specific legal questions. Include your registered mobile number and the wallet type — bKash, Nagad, or Rocket — involved.
Account Help Centre Log in and navigate to Account Settings, then select Help to find policy documents, dispute forms, and contact options specific to your account status.

Answers to Common Legal and Policy Questions

These are the questions we hear most from Bangladesh account holders about their legal rights, data use, and how our policy applies to wallet-linked accounts.

Yes. Access depends on whether local law in your region permits it. We serve eligible regions only, and it is your responsibility to confirm that using the platform is lawful where you are.

We collect your registered mobile number, wallet identifier from bKash, Nagad, or Rocket, transaction history, and login activity. This data is used only for account management and platform operation.

Yes. Contact our support team via live chat or email with your registered mobile number and we will provide a copy of the data we hold on your account within a reasonable timeframe.

Send a deletion request through live chat or email. Include your registered mobile number and wallet type. We will process the request in line with our retention obligations for eligible regions.

Where any part of these terms conflicts with applicable local law in Bangladesh or another eligible region, the locally applicable rule takes precedence over the platform terms.

We publish the current version on this page. Continuing to use the platform after a revision counts as acceptance of the updated terms. Check this page periodically for changes.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.