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How bq666 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through bKash, Nagad, and Rocket.

Account Data OnlybKash · Nagad · Rocket ContextYour Access RightsContact Path ClearBangladesh Eligible Regions
bq666 How bq666 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Email Support

Send a data request or correction notice to our support address. We respond to privacy-related emails and aim to acknowledge your request promptly.

Live Chat

Open the live chat from your account dashboard to ask about data held on your profile. Chat agents can raise a formal data request on your behalf.

Account Settings

Some data — like your linked mobile wallet and contact details — can be reviewed and updated directly inside your account settings without contacting support.

DATA HANDLING DETAILS

Browse How We Protect and Retain Your Data

We apply SSL encryption to every data exchange between your device and our servers. Account security is reinforced through OTP verification tied to the mobile number you register — whether that number is linked to bKash, Nagad, or Rocket. We do not store your wallet PIN or any payment credential beyond what is required to confirm a transaction reference.

Cookies and Session Data

We use cookies to keep your session active and to remember your language and wallet preference. You can clear cookies through your browser settings; doing so will log you out.

Account Security

OTP codes sent to your registered number protect account login and withdrawal confirmation. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Retention

We retain your account data for as long as your account is active and for the period required by financial regulations in your eligible region after account closure.

Requesting Changes

To request access, correction, or deletion of your data, contact us via live chat or email with your registered mobile number. We will verify your identity before acting.

Open Questions About This Policy

These are the questions we hear most often about how your data is used, stored, and accessed on this platform.

We collect your name, mobile number, and the payment method you use — bKash, Nagad, or Rocket. We also log device and session data for account security purposes.

Your wallet number is shared only with the payment processor needed to complete a transaction. We do not sell it or pass it to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and send you a summary of the data we hold.

Yes. Submit a deletion request through support. We will action it subject to any retention period required by financial regulations in your eligible region.

We keep records for the period required by applicable financial law in your region after account closure. Once that period ends, data is deleted or anonymised.

Your rights under applicable Bangladesh law apply where relevant. Access and eligibility depend on your local law and eligible region — this policy sets out how we handle your data within those parameters.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.